Google reviews

Most appointment-based businesses have everything they need to generate more Google reviews: customer contact information and a predictable follow-up moment. Learn why automated review requests consistently outperform manual follow-up, and how a simple system can help you collect reviews after every completed session.

If you use Calendly to book appointments, you're already sitting on the best moment to ask for feedback. Learn how to automatically collect customer feedback and generate more Google reviews after every appointment, without relying on staff reminders or manual follow-up.

Besoin de demander des avis Google sans paraître automatisé ? Voici 17 modèles d'e-mails, SMS et scripts en personne qui semblent réellement humains.

Les avis Google sont devenus bien plus qu’un simple indicateur de réputation. En 2026, ils influencent le classement local, les aperçus IA, Google Maps et même les recommandations générées par l’intelligence artificielle. Découvrez les chiffres qui expliquent pourquoi les avis clients sont désormais un levier essentiel de croissance locale.

Vos clients repartent satisfaits mais aucun avis Google n’apparaît ? Découvrez les 10 raisons les plus fréquentes qui empêchent les clients de publier un avis après un excellent rendez-vous.

Google ne permet plus les avis anonymes. Mais le vrai problème pour les entreprises n’est pas l’anonymat : c’est le silence des clients satisfaits ou légèrement déçus qui ne partagent jamais leur expérience. Voici pourquoi les retours privés changent tout.

Not every 1-star review is caused by bad service. Many come from outdated Google Business Profile information like wrong hours, broken links, incorrect map pins, or misleading photos. Here are ten preventable listing mistakes quietly damaging business reputations, and how to fix them before they turn into public complaints.

Most businesses use QR codes to ask for Google reviews. Smart businesses use them to collect private feedback, reduce negative experiences, and make it easier for happy customers to actually leave reviews. Here’s the difference between a basic review QR code and a smarter feedback system that helps businesses improve reputation over time.

AI Overviews are changing local search behavior. Discover how they affect clicks, why review recency matters more than ever, and what businesses should do now to stay visible.

Google renforce ses règles contre le filtrage des avis. Découvrez ce qui a changé en 2026 et les risques pour votre entreprise.

Every day, businesses lose customers to reviews left by people who were never there. This post walks business owners through exactly how to identify a fake Google review, the step-by-step process to report it to Google, and what to do when Google refuses to remove it. It also covers why no third-party service can ever remove a review for you, and why building a strong volume of genuine reviews is the most powerful long-term defence against fake ones.

Reply to any Google review in 10 seconds with our free AI tool. No sign-up, no credit card, works in any language

Apprenez comment répondre aux avis Google avec des exemples concrets pour chaque situation — positif, négatif ou mitigé — et améliorez votre réputation en ligne.

Réduire les avis négatifs Google ne consiste pas à les manipuler, mais à améliorer l’expérience client en amont. Voici une approche éthique et durable.