Features built for
real customer feedback
From QR Feedback and Write with AI to Review Link Rotation and owner alerts, QuickFeedback gives businesses a simple way to collect private feedback and grow public reviews without review gating.
Review Link Rotation
Owner Alerts
Calendly Automated Feedback
Anonymous by default
Privacy first, always.
Private feedback first
Honest input, better insights.
More public reviews
Happy customers, more visibility.
Multi-language support
Reach every customer.
FEATURES
One feedback system. Multiple ways
to improve customer experience.
QuickFeedback helps businesses collect private feedback in person, automatically after appointments, and across every customer touchpoint. And when something goes wrong? Make it right.
Automated Feedback
Send feedback requests
automatically after appointments
by email, with SMS and WhatsApp planned.
Write with Al
Customers type a few words,
then Al helps turn it into a
clearer message they can edit.
Al Auto-Reply
QuickFeedback helps
generate a thoughtful reply
based on the customer's
feedback.
AI Insights & Reports
Spot trends on your dashboard, with weekly and monthly summaries sent to your inbox.
Owner Alerts
Get notified when new
feedback comes in, so you
can respond faster.
MAKE IT RIGHT
Your unhappiest customer just raised their hand. They ask you to reach out, you fix the problem, and a bad day becomes a loyal customer instead of a 1-star review.
Customizable Messages
Edit every message your customers see: feedback requests, thank-yous, and follow-ups.
Make it all sound like you, in your customers' language.
Growing Your List
Happy customers can join your email list right after leaving feedback. Their address lands in your dashboard with consent on record, exportable any time.
The customer opts in
After leaving positive feedback, customers can add their email and tick a consent box that names your business. Optional, unchecked by default, and never shown on the negative path.
The public review button stays in full view before, during and after the sign-up. Joining your list is never a condition of leaving a review.
When feedback is positive, QuickFeedback asks if the customer wants to hear from you. Say yes, and their email address lands in your dashboard with proof of consent attached.
Turn a happy customer
into a subscriber
Learn more about Growing Your List
GROWING YOUR LIST
Leads land in your dashboard
A new Leads page holds every sign-up: date, name, email, which QR code they scanned, and the feedback they left. Search it, filter it, delete anything you want gone.
Export it whenever you want
Download your list as a CSV with the consent wording and timestamp alongside every address, ready to import into MailerLite, Mailchimp, Brevo, or whatever you already use.
MAKE IT RIGHT
Turn unhappy customers
into second chances
When feedback is negative, Make It Right gives your customer a direct line to you,
so you can fix the problem privately instead of reading about it on Google.
The customer asks for help
After leaving negative feedback,
customers can share their email or
phone number and ask you to contact
them. Always optional, always private.
You get an action alert
An "Action needed" email hits your inbox the moment an unhappy customer wants to hear from you, with everything you need to swoop in fast.
Track every save
See open requests on your dashboard, mark them resolved, and watch your recovery rate grow. Contact info auto- deletes after your chosen retention
period.
Contact requests are used only to make things right, never for marketing.
Customer choice
Private feedback first
Compliant by design
Review Link Rotation
Rotate up to 3 public review links
when customers click "Leave a
public review". Use Google, Yelp,
BBB, or other review platforms.
Copy-to-paste review text
Customers can copy the feedback
they already wrote, so leaving a
public review feels easier
and faster.
No review gating
Every customer can access the
public review option, QuickFeedback does not hide review links based on sentiment.
PUBLIC REVIEW TOOLS
Make public reviews easier,
without closing the door
QuickFeedback helps customers move from private feedback to public reviews
with less friction, while keeping the experience customer-driven and compliant.